Shipping Policy

At Lab Treasure, we strive to deliver your jewelry promptly and securely. Please review our shipping policy for detailed information about our shipping process and guidelines.

1. Shipping Methods and Charges

• Shipping charges are calculated at checkout based on your location, selected shipping method, and order total.
• Free standard shipping is available on orders over $ 1000, where applicable.

2. Shipping Locations

• We ship to most countries worldwide. However, shipping availability may vary based on your location and local regulations.
• For a list of locations we currently ship to, please contact our customer support team.

3. Processing Time

• Orders are typically processed within 7 to 9 business days. Custom or personalized orders may take additional time to process.
• Processing times do not include weekends or holidays.

4. Delivery Time

• Delivery times may take 10 to 15 days after we ship.
• Please note that unforeseen delays, such as customs processing or weather conditions, may affect delivery times.

5. Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions to track your shipment.
• You can also track your order by visiting our website and logging into your account.

6. Duties and Taxes

• For international orders, duties and taxes may apply and are the responsibility of the recipient.
• Lab Treasure is not responsible for any additional charges incurred during customs clearance.

7. Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us within 7 days of the delivery date. Provide your order number and any relevant details.
• We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

8. Changes to Shipping Information

• If you need to update your shipping address or other details, please contact us as soon as possible. Changes cannot be made once the order has been shipped.

9. Contact Us

For any questions or concerns about our shipping policy, please contact us:

Lab Treasure
[Email Address]
[Phone Number]
[Mailing Address]

Thank you for choosing Lab Treasure. We appreciate your trust in us and are dedicated to delivering a seamless shipping experience.